StudentMenu
DRAFT — for review by a qualified solicitor before use. This template was prepared without legal advice; laws on unfair contract terms, consumer protection and data protection affect how several clauses operate.
Partner Agreement
Between StudentMenu Ltd ("StudentMenu", "we", "us"), a company registered in England and Wales, and the food business identified in the signature block below (the "Partner", "you").
This Agreement takes effect on the date of the last signature below (the "Effective Date") and governs the Partner's use of the StudentMenu platform, dashboard and related services (the "Platform").
1.What StudentMenu does
StudentMenu operates a platform that connects verified university students with local food businesses through in-store discounts, promotions, loyalty rewards, group and society codes, and order hand-over tools. StudentMenu charges the Partner no commission on orders. Payment for food and drink is taken by the Partner directly; StudentMenu is not a party to, and does not process payment for, any sale between the Partner and a customer.
2.Authorisation to administer your offers
- You authorise StudentMenu to administer and distribute discounts, loyalty points and promotions to students on your behalf, in each case as configured by you (or by staff you authorise) on your dashboard.
- Offers you publish are made by you, on your prices and your terms. You may edit, pause, revoke or end any offer, code or promotion at any time from your dashboard; changes take effect prospectively and do not affect redemptions already confirmed at your till.
- Society codes you create are subject to the limits shown at creation (activity window, maximum number of societies, approval mode). Where you enable automatic authorisation, you instruct us to approve society claims on your behalf, with activation on not less than 24 hours' notice to you.
3.Licence to promote your business
- You authorise StudentMenu to publicly promote your items, images, menus, prices, offers, trading name and location through our channels — including the Platform, the student map, email, social media and marketing materials — for the purpose of promoting your business and the Platform.
- You grant StudentMenu a non-exclusive, royalty-free, worldwide licence to use, reproduce and display that content for those purposes for the term of this Agreement. You warrant you have the rights to the content you supply.
- On termination we will stop actively promoting your business and remove your listing within a reasonable period, save for historical records, archived communications, and content already lawfully distributed.
4.Student verification, and the limits of it
- StudentMenu takes reasonable steps to verify that platform users are current university students (including .ac.uk email verification and ID checks where appropriate). However, no verification system is perfect, and you acknowledge that verification is provided on a reasonable-endeavours basis.
- You agree not to bring any claim against StudentMenu for lost revenue or other loss arising from students who were not properly vetted, including individuals who obtained or retained student status on the Platform in error, save where the loss results from StudentMenu's fraud or wilful misconduct.
- You remain free to refuse service, request additional identification at the till, or decline any order or redemption at your discretion, acting lawfully.
5.Misuse by platform users
- StudentMenu is not responsible for students (or other users) who use the Platform with malicious intent or who exploit functionality within the app with the intent to exploit your establishment, including abuse of promotions, codes, loyalty mechanics or group features.
- StudentMenu is not liable for any charges, losses or costs you incur as a result of a user misusing the Platform or adopting a false identity.
- We will act on reports of misuse: suspending accounts, revoking codes and correcting points where we find abuse. You agree to report suspected misuse promptly through the dashboard so we can act on it.
- Nothing in this clause limits liability that cannot be limited by law (see clause 10).
6.Your obligations as a Partner
- Honour offers, codes and promotions you have published, at the published terms, for as long as they are live — including confirmed society-code activations during their stated window.
- Keep your menu, prices, allergen information, opening hours and business details materially accurate, and comply with all applicable food safety, hygiene and consumer law, including your obligations to the Food Standards Agency and your local authority. Allergen and food-safety responsibility sits solely with you.
- Charge customers the price shown on the order card (your price after your own discounts); never charge more for a StudentMenu customer than a walk-in for the same items.
- Keep staff and employee codes confidential, create individual staff accounts rather than sharing logins, and remain responsible for the acts of your staff on the Platform.
- Provide information reasonably requested for verification, and tell us promptly if the business changes hands or closes.
7.Verification and public visibility
Your dashboard tools are available from sign-up, but your listing is shown to students only once your account is verified. We may verify using FSA registration status, identity documents you submit, access codes, or other reasonable means, and may decline or revoke verification where we reasonably believe information supplied is false or the account is misused. Documents submitted for verification are used only for that check.
8.Data protection
Each party is an independent controller of the personal data it processes under this Agreement and shall comply with UK GDPR and the Data Protection Act 2018. StudentMenu shares with you only the customer data needed to operate orders, loyalty and codes (for example first names and order contents at hand-over). You must not use that data for any other purpose, must not attempt to identify or contact users outside the Platform, and must keep it confidential and secure.
9.Term and termination
- This Agreement runs from the Effective Date until terminated. Either party may terminate at any time on 14 days' written notice (email suffices).
- Either party may terminate immediately on written notice if the other commits a material breach and (where remediable) fails to remedy it within 7 days of notice, or becomes insolvent.
- We may suspend the Platform or your listing immediately where reasonably necessary for security, suspected fraud, legal compliance or protection of users, and will tell you why as soon as practicable.
- On termination: live promotions and codes end, confirmed redemptions already made stand, and clauses intended to survive (3.3, 4–5, 8, 10–12) survive.
10.Liability
- Nothing in this Agreement excludes or limits either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded or limited.
- Subject to 10.1, neither party is liable for loss of profits, loss of revenue, loss of goodwill, or indirect or consequential loss.
- Subject to 10.1 and 10.2, StudentMenu's total aggregate liability to the Partner in any 12-month period is limited to £100 or, if greater, the total fees (if any) paid by the Partner to StudentMenu in that period. The Platform is provided free of commission and on an "as available" basis; we do not guarantee uninterrupted availability or any level of custom, footfall or revenue.
11.Intellectual property
StudentMenu retains all rights in the Platform, its software, branding and data. You retain all rights in your menus, images and branding, subject to the licence in clause 3. Neither party may use the other's trade marks except as allowed by this Agreement or with written consent.
12.General
This Agreement is the entire agreement between the parties on its subject matter and supersedes prior discussions. It does not create a partnership, joint venture, agency (beyond the limited administration in clause 2) or employment relationship. Variations must be agreed in writing; we may update Platform features and policies from time to time, and will give reasonable notice of material changes. Neither party is liable for failure caused by events beyond its reasonable control. If any provision is found unenforceable, the remainder stands. This Agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Signatures
For StudentMenu Ltd
Signature
Name & role
Date
For the Partner
Signature
Name & role (owner / director)
Business trading name & address
Date